Our Customer Values Are…
Quality of Service Delivery
Services provided to people with developmental disabilities are based on best practices, meet people’s expectations, and are effective in helping people and their families achieve desired outcomes.
People with developmental disabilities and their families receive direct assistance and active support aimed at helping them gain access to the opportunities they need to live their lives the way they choose.
Coordination of Services
All services and supports necessary for an individual to achieve his or her desired outcomes are provided in a manner that is person-centered, integrated and coordinated.
People with developmental disabilities and their families have access to training, information and support, as well as the opportunities necessary to develop the skills they need to advocate effectively for themselves.
Social Acceptance of People with Developmental Disabilities
People with developmental disabilities are accepted as unique individuals and are welcomed as equal participants in all aspects of community life and social interactions.
Service Availability, Access and Choice
People with developmental disabilities and their families have access to the range of services and supports necessary for them to achieve their desired outcomes and have a choice in the services and supports they use.
People providing services and supports are caring and respectful of individuals with developmental disabilities and their families, they understand their needs, and they act as true partners in helping people achieve their desired outcomes.